Experience
Oliver Hammerer, Principal Consultant at Hammerer Consulting, studied Hotel Management in one of the world's most renowned Hotel Management schools; Bad Gleichenberg in Austria.
Since then he spent over 25 years in the hotel and cruise industry in leading and executive roles; primarily for the world's most luxurious and exclusive cruise lines, for example Seabourn Cruise Line, Silversea Cruises and Regent Seven Seas Cruises.
Besides understanding what a luxury product looks like, Oliver earned extensive experience in creating new products and revenue streams whilst working with such well known brands such as Holland America Line, Cunard Line and P&O Cruises.
Oliver Hammerer, Principal Consultant at Hammerer Consulting, studied Hotel Management in one of the world's most renowned Hotel Management schools; Bad Gleichenberg in Austria.
Since then he spent over 25 years in the hotel and cruise industry in leading and executive roles; primarily for the world's most luxurious and exclusive cruise lines, for example Seabourn Cruise Line, Silversea Cruises and Regent Seven Seas Cruises.
Besides understanding what a luxury product looks like, Oliver earned extensive experience in creating new products and revenue streams whilst working with such well known brands such as Holland America Line, Cunard Line and P&O Cruises.
Knowledge
We know how to develop and implement new hospitality products as well as how to improve existing ones in order to ensure customer satisfaction and maximise profits at the same time.
Projects include:
- Directing Food and Beverage departments for some of the world's best cruise lines
- Setting up entire new revenue departments
- Creating and implementing online sales initiatives and systems
- Creating and implementing new concepts and revenue streams
- Implementation of loyalty programs
- Chairing revenue and cost saving committees
- Year over year revenue improvements
- Creation of new online dining, spa and gift order booking engines
- Mobile Apps development and POS systems improvements
- Book a cruise with GoCruise
We know how to develop and implement new hospitality products as well as how to improve existing ones in order to ensure customer satisfaction and maximise profits at the same time.
Projects include:
- Directing Food and Beverage departments for some of the world's best cruise lines
- Setting up entire new revenue departments
- Creating and implementing online sales initiatives and systems
- Creating and implementing new concepts and revenue streams
- Implementation of loyalty programs
- Chairing revenue and cost saving committees
- Year over year revenue improvements
- Creation of new online dining, spa and gift order booking engines
- Mobile Apps development and POS systems improvements
- Book a cruise with GoCruise
